Frequently Asked Questions
Everything you need to know before you hit the ice.
How long does shipping take for hockey equipment?
Standard shipping typically takes 3-7 business days. For oversized items like hockey sticks and goalie pads, delivery may take up to 10 business days depending on your location.
What is your return policy on used gear?
For safety and hygiene reasons, we only accept returns on unused items in their original packaging within 30 days of purchase. Skates that have been baked or sharpened are not eligible for return.
Do you offer professional skate sharpening services?
Yes, we offer professional sharpening and profiling at our physical locations. For online orders, skates are shipped with a factory edge and will require sharpening before your first skate.
How do I know what size hockey stick to buy?
Stick sizing depends on the player's height and weight. Our online sizing guide provides a detailed chart to help you choose the correct flex and length for your skill level.
Do you offer team discounts for bulk orders?
Absolutely! We offer special pricing for team sets, including jerseys, shells, and socks. Please contact our team sales department for a custom quote.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through Affirm and Klarna to help you get the gear you need now.